Shipping and Delivery
What is the difference between shipping and delivery?
Once you get the notification that your order has been shipped, it means that your order has been packed and despatched from the seller. The shipping lead time will be stipulated next to the products displayed on the website. This means the number of working days it would normally take to get your order despatched from our end.
Delivery means the order has actually arrived at the delivery address of the customer. The delivery might take between 3-5 working days in the areas where the standard courier services are available. Whereas order sent by registered post may take upto 1-2 weeks depending on the delivery address of the order.
For products which are imported (sourced from outside India), may take atleast 10 days to be delivered.
What are the shipping/delivery charges?
Delivery charges vary from product to product. For fragile items, the delivery charges may be more, whereby in most of the cases the delivery charges are nominal. The delivery charges are specified with individual product on the website. Sometimes the delivery charges are also waived off in case the customer reaches a certain value of order purchased, therefore in those cases, the delivery charges are NIL.
Are there any hidden costs for the order?
There are absolutely no hidden charges or any charges on top of delivery charges when you purchase from BusinessBudie. Product prices along with the delivery charges (if applicable) are the final and the only prices, which the buyer needs to pay when placing the order.
Can the order be shipped to my address?
Whether the order can be shipped to your address depends on the following:
1. Legal restrictions (if any) of your ordered products in your location
2. Availability of reliable courier partners in your location
3. If the seller services your location, which is entirely up to their discretion
Which courier service does BusinessBudie use?
BusinessBudie have tie-ups with different courier partners depending on the location and the product. Therefore the use of the courier company to deliver your product may vary from order to order.
Do BusinessBudie ship the orders internationally?
BusinessBudie currently does not offer any service to international locations. However products, can be ordered from anywhere in the world to be delivered in India.
How does the delivery process work?
To track the status of your order, please visit My Orders page under My Account. Click on Track Order to get the updated status on your order.
Why have I not received my order yet?
Sometimes due to unpredictable circumstances, it might be possible that your orders might get delayed. In such cases we will inform you with the updated status of your order, reason for the delay and the new expected delivery date of your order via phone or an email.
What do I do if the product delivered in tampered, damaged or open packaging upon delivery?
We strongly recommend our customers not to accept any products/ orders with an open or tampered packaging. You should report this concern by clicking on Return/Replace option under My Order page within the stipulated period. Our BusinessBudie team will look into the matter on priority basis and shall get back to your immediately.
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